Trusted by established organisations
[02] The business first
Senior technical care for organisations that cannot afford to let their website drift. We maintain the platform, monitor its health and deliver planned improvements after launch.
Site Support combines preventative maintenance with purposeful development. Instead of waiting for problems, Brainstorm maintains a prioritised roadmap covering security, performance, accessibility, content and conversion.
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[03]
Selected work
Support relationships built around dependable ownership and planned improvement.
Digital platforms supported and improved through changing teams, content, technology and commercial priorities.
[04] What clients get
01
Lower risk
Updates, backups, security checks and clear ownership reduce avoidable operational risk.
02
Steady performance
Performance, accessibility and technical health are monitored so small issues do not become expensive failures.
03
Planned progress
A visible improvement backlog turns reactive requests into focused, manageable progress.
Established 2010
28 published case studies
One senior team
[05] Website scope
Preventative maintenance and purposeful development work together in a clear support rhythm covering security, performance, accessibility, content, conversion and the priorities that matter next.
01 Maintenance and updates
02 Security and backups
03 Uptime and error monitoring
04 Performance checks
05 Accessibility and content support
06 Improvement roadmap
Larger redesign, SEO and feature work can be scoped separately when the support backlog reveals a wider opportunity.
[06]
Process
Issues, priorities and decisions are visible, with senior oversight and a practical rhythm for keeping the website healthy.
Focused start
Once scope and priorities are agreed, we move quickly with a focused plan, named decisions and no unnecessary handoffs.
Clear stages
Work is broken into focused stages so your team reviews the right things at the right time and keeps momentum.
[07]
Client proof
Trusted for the work that continues after launch.
Long-term relationships across complex B2B, retail, technology and public-interest organisations.
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[09] Fit and answers
Best suited to organisations with a business-critical website, a clear internal owner and a need for dependable maintenance plus a more strategic route to ongoing improvement.
What platforms do you support?
We primarily support Framer and WordPress websites, plus connected tools and integrations where the ownership and access are clear.
Is support available for a site you did not build?
Yes, after a technical review confirms the platform is supportable and establishes the highest-priority risks and improvements.
What is included each month?
The service can cover updates, backups, monitoring, fixes, content support and planned improvements, with scope agreed before work begins.
Will we work directly with the senior team?
Yes. Dave Curtin leads the support relationship and brings in trusted senior specialists where the work requires it.
How are urgent issues handled?
Support clients receive a clear route for reporting issues, with priority based on business impact and the response terms in the agreed service.
Can support include SEO and conversion work?
Yes. Technical care can be combined with Search & Growth when the website needs ongoing visibility, content or conversion improvement.
What happens after we enquire?
Dave reviews every enquiry personally and replies within one business day. If support is a strong fit, we schedule a short call to clarify the platform, risks, priorities and the most useful next step.
[10] Start your project
Tell us what you are maintaining, where support is failing and what needs to improve over the coming year.
Book a focused 20-minute call to discuss your goals, timing and whether Brainstorm is the right fit.
Book a 20-minute call