Terms & Conditions

Brainstorm Design Terms of Service

1. Terms

By accessing the website at https://brainstorm.ie/, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Brainstorm Design’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Brainstorm Design’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Brainstorm Design at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Brainstorm Design’s website are provided on an ‘as is’ basis. Brainstorm Design makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Brainstorm Design does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Brainstorm Design or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Brainstorm Design’s website, even if Brainstorm Design or a Brainstorm Design authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Brainstorm Design’s website could include technical, typographical, or photographic errors. Brainstorm Design does not warrant that any of the materials on its website are accurate, complete or current. Brainstorm Design may make changes to the materials contained on its website at any time without notice. However Brainstorm Design does not make any commitment to update the materials.

6. Links

Brainstorm Design has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Brainstorm Design of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Brainstorm Design may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Ireland and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

REFUND & CANCELLATION POLICY

Refund Policy for Design and Programming Services

At Brainstorm, we make sure that we handle each project with utmost care and professionalism. We offer a 21 day money back guarantee from the date of payment for a respective service. Following are the applicable terms & conditions for a refund during this period.

1. If we receive a refund request within 21 days for any web design or development project, then we will refund the amount after deducting the payment gateway fees and the hours worked by us during this time (if any) at flat hourly rate of €60.
2. No refund would be issued, if client has approved mock-up and continues making edits on the mockup.
3. No refund would be issued, if the website has gone live.
4. Refund not applicable for any delays at client side in terms of approval or providing information.
5. Search Engine Optimization or Social Media Marketing plans can also be cancelled at any time, but are not eligible for a refund
6. Refund not applicable on domain registration fees.
7. We offer a flat 50% refund on annual hosting packages as long as the refund request if raised within 180 days from the renewal date.
8. No refund is applicable on special packages
9. If we receive a refund request post 21 days, Brainstorm may accept a refund request in some cases, at our discretion.
10. No refund will be given if the project extends past the originally allotted timeline due to the delays made by the client.

Return Policy for Other Services

Other services including, but not limited to Graphic Design, Audio & Video editing, Web Design and Development are typically custom projects. Each project is evaluated individually to estimate the total project cost, based upon the unique needs of each client.

Chargebacks
If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A €50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

This policy is effective as of 18 May 2018.

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